Privacy Policy

This Privacy Policy describes how K-Roofing and Repairing ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or contact us for roofing services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and mailing address when you submit a contact form, request an estimate, or call us.
• Property Information: Details about your property (address, roof type, condition) that you voluntarily share when requesting a quote or service.
• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, and IP address, collected automatically via standard web server logs and analytics tools.
• Communications: Records of emails, calls, or messages you send us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing estimates or services.
• Schedule appointments and follow up on completed work.
• Improve our website and customer experience.
• Send service-related communications (e.g., appointment confirmations).
• Comply with legal obligations.

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only in limited circumstances:

• Service Providers: Trusted third-party vendors who assist with website hosting, analytics, or scheduling — bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact and estimate data is typically retained for up to 3 years to support warranty and service history.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

• Business: K-Roofing and Repairing
• Owner: Umama Tabassum
• Website: Contact Page